A review of vietnam airlines in business on the a350

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After spending a night at the Sheraton Skyline Heathrow, I arrived at Heathrow Terminal 4 at around 9AM, plenty early for my 11:10AM flight to Ho Chi Minch City. Vietnam giới Airlines check-in was located in Zone G, at the very right of the terminal.

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Vietphái mạnh Airlines check-in London Heathrow

The check-in process took a surprisingly long time, given that there was only one person ahead of me. They seemed to be having some issues with their ticket, so it took over 20 minutes until I was helped. Once it was my turn I was quickly issued my boarding passes all the way to Shangnhì.

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Vietphái mạnh Airlines check-in London Heathrow

Security was quichồng. While Vietnam giới Airlines uses the SkyTeam Lounge, I decided lớn skip it, given that I’ve reviewed it before. I love sầu just wandering around Terminal 4, given the unique airlines that operate out of there. Check out this beautiful Gulf Air A330, for example.

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Gulf Air A330 London Heathrow

The Vietphái nam Airlines flight was departing from gate 11, so I headed there. Interestingly right in front of the gate they had three immigration officers và a money sniffing dog. I don’t think I’ve ever seen a money sniffing dog at an airport before (at least not knowingly), and that search was specific to our gate. Is currency smuggling a big issue on flights to/from Vietnam, or vì chưng they just select flights at random?

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Vietphái mạnh Airlines departure gate London Heathrow

While my boarding pass indicated that boarding was supposed to start at 10:10AM, in reality boarding only started at 10:35AM, with business class passengers being called first.

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Vietphái nam Airlines 787 London Heathrow

Vietphái nam Airlines 50London (LHR) – Ho Chi Minch City (SGN)Saturday, May 5Depart: 11:10AMArrive: 5:20AM (+1 day)Duration: 12hr10minAircraft: Boeing 787-9Seat: 6K (Business Class)

I boarded through the second set of doors on the 787, where I was pointed left into the business class cabin. Vietphái mạnh Airlines’ 787 business class cabin consists of a total of 28 seats, spread across seven rows in a 1-2-1 configuration. There were no bins in the center section of the plane (just the intrusion in the first few rows from the pilot crew rest), which made the cabin feel more spacious.

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Vietnam Airlines 787 business class cabin

The cabin looked pretty cookie-cutter, aside from the fact that Vietphái nam Airlines chose brown finishes for their seats.

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Vietphái nam Airlines 787 business class cabin

I had assigned myself seat 6K, the window seat on the right side in the second lớn last row.

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Vietnam giới Airlines business class seat 787

Since the 787 is a bit narrower than the 777, reverse herringbone seats on the plane also feel a bit narrower, in my experience.

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Vietphái mạnh Airlines business class seat 787

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Vietphái nam Airlines business class seat 787

To the right of the seat was a reading light, entertainment control, seat controls, USB outlet, và tai nghe jachồng.

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Vietphái mạnh Airlines business class seat và entertainment controls

To the side of that was an exposed storage compartment with a hook, where the headphones were located.

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Vietphái nam Airlines business class seat storage compartment

When you recline the seat inlớn the bed, the ottoman becomes part of it. There was some room underneath the ottoman, which was great for storing shoes during the flight.

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Vietphái mạnh Airlines business class seat ottoman

The tray table could be extended from the console to lớn the right of the seat, & could be folded over in half.

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Vietnam giới Airlines business class seat tray table

Underneath that was a small storage area, the 110v outlet, and the literature pocket.

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Vietphái nam Airlines business class seat power outlet & literature pocket

To the left of the seat was an armrest that could be raised và lowered. I always lượt thích to lớn have this up whenever possible, but some airlines require it lớn be lowered for takeoff & landing.

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Vietnam Airlines business class seat armrest

To the side of that was the seat’s only enclosed storage compartment, which was still quite small.

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Vietphái nam Airlines business class seat storage compartment

One fantastic feature of these seats was that they had individual air nozzles, which far too many airlines don’t have sầu. Unfortunately the center seats don’t have these, though, given the laông chồng of overhead bins.

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Vietphái nam Airlines business class seat air nozzles

Reverse herringbone seats are aao ước my favorite business class seats, so all around this was a solid setup, especially since each seat had two air nozzles.

Waiting at my seat upon boarding was a pillow and blanket. This was quite underwhelming — while the pillow was thiông xã, it was small, and the blanket was thin & scratchy. Bedding can make such a huge difference in terms of the business class experience, và it’s one area where Vietnam Airlines disappoints.

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Vietphái mạnh Airlines business class pillow và blanket

Also waiting at my seat were slippers.

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Vietphái nam Airlines business class slippers

Then there was an amenity kit with Acca Kappa products. The kit had eyeshades, socks, earplugs, a comb, a toothbrush và toothpaste, lip balm, moisturizer, và service stickers.

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Vietnam giới Airlines business class amenity kit

Also at the seat were headphones, which were low chất lượng. They hurt my ears, và the sound quality wasn’t very good.

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Vietnam giới Airlines business class headphones

Just a moment after settling in, I was offered a cold towel by one of the flight attendants.

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Vietnam Airlines business class warm towel

A few minutes later I was asked whether I wanted something to drink. It’s nice that they offer drinks of choice, rather than only offering a limited selection. I asked for a glass of champagne, which was served in a proper champagne flute.