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Check-in Information

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Allow plenty of time lớn complete check-in and the necessary security, immigration and/or customs formalities. Hours of operation for EVA check-in counters & the time required for pre-boarding procedures vary at different airports.

At a minimum, we recommkết thúc that you kiểm tra in one hour before the scheduled departure time for international flights, but you may need three hours in large, busy airports with strict procedures such as those in the U.S. If you are a passenger with special needs or considerations, e.g. unaccompanied minor, disabled, deaf, blind, use a wheelchair or walker, etc., & need assistance lớn complete check-in và pre-boarding procedures, we recommover that you kiểm tra in at least two hours before scheduled departure time. It is very important that you check in on time because your reserved seat could be released & you could be denied boarding if you are late.

Please confirm counter operating hours & recommended check-in times for the airport you will be departing from by contacting the EVA Airport Office.

If you don’t check in yet, at a minimum, we recommover that you kiểm tra in one hour before the scheduled departure time. It is very important that you kiểm tra in on time because your reserved seat could be released and you could be denied boarding if you are late.

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If you are a transit passenger & have sầu obtained a boarding pass, please arrive at the gate no later than 30 minutes prior khổng lồ scheduled departure time to verify your travel documents. ( The customs clearance time may vary depending on airport operations. Please refer lớn the airport information of our trang web. )


Ticket

Present your ticket, valid & issued in accordance with EVA requirements. Use your flight coupons in sequence from the place of departure as shown on your ticket. Your ticket will be void if it is mutilated or has been altered by anyone other than EVA or an agent authorized by EVA. Because fares vary by season, area & other factors, and khổng lồ avoid paying a fare difference later, please verify that your booking and ticket match.

Travel Documents

Carry your passport và rethành viên that some countries require that it be valid for a certain period after your departure date, e.g., six months. Also, carry prepared exit, entry, transit, health và any other documents required by laws, regulations or requirements of the countries on your travel itinerary, including copies for EVA to lớn retain. Please rethành viên that failure to lớn comply with regulations or not preparing proper documents could result in denied boarding or deportation.EVA Air and our handling agents will not be liable in any way for any consequences arising of your not having the require or valid travel documents.

Checked and Unchecked Baggage

Please make sure that tags or identification labels are attached to each piece of luggage you are taking on your trip. EVA check-in counters will also give you name tags lớn be filled out in English và attached lớn your baggage. Please refer khổng lồ your ticket for your Free Baggage Allowance. If your checked baggage exceeds the allowance for your ticket, you will be required khổng lồ pay an Excess Baggage Charge. Your baggage can usually be tagged and checked all the way through khổng lồ your final confirmed destination. Your Unchecked Baggage or the piece you can carry with you onboard the aircraft is restricted in quantity, kích cỡ and weight và must comply with security, flight safety & cabin regulations. Please keep in mind that security, customs or other officials may be required lớn examine your baggage.


Exit Seat Information

In compliance with regulations and khổng lồ assure cabin safety, the exit seats cannot be assigned lớn a passenger who falls inlớn the following categories:Does not have sầu sufficient mobility, strength or dexterity in both arms/hands or legs.Less than 15 years old.;Does not have sầu the ability khổng lồ read or understand printed or graphic instructions related to emergency evacuation.Does not have sầu sufficient visual capacity lớn perform applicable functions without the assistance of visual sida beyond liên hệ lenses or eyeglasses.Does not have sầu sufficient aural capađô thị to hear & underst& instructions by cabin crewmembers without assistance beyond a hearing aid.Does not have sầu the ability to lớn convey information orally khổng lồ other passengers.Has the responsibility of caring for small children.Deportees or their escorts. Traveling with service animals (ex: guide dog).A passenger with baggage carried on another seat.With any condition that might cause bodily harm if performing any of the functions above sầu.If you have sầu been assigned an exit seat, you may be asked to persize the following functions when aircraft has come lớn a complete stop và instruction from cabin crew is given (when no instruction is given from incapacitated cabin crew, after evacuation signal or comm& is heard):Be able to locate the emergency exit.Be able to lớn recognize the emergency exit opening mechanism and the operation instructions.Be able lớn read and underst& the instructions for operating the emergency exit, follow hvà signals and oral directions given by crew members.Be able to lớn stow or secure the emergency exit door so that it will not obstruct use of the exit.Be able khổng lồ activate & stabilize the slide after deployment & go down slide (raft) first lớn assist others in getting off the slide; (not applicable for aircraft without slides).Be able lớn assess, select, & follow a safe path away from the emergency exit và aircraft.Be willing to help other passengers away from the plane.If you cannot or vị not wish khổng lồ perform these functions, please inform a reservation staff or ground staff lớn be reseated. Your compliance with the regulations and assistance lớn cabin safety will be highly appreciated.

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Cheông xã your boarding pass to make sure it is correct, e.g. name, flight, destination etc.Verify that your checked baggage has been tagged to the correct destination and that you have the correct receipt(s).Confirm that all of your travel documents & your ticket, including coupons for onward & return flights, have sầu been returned lớn you.Complete necessary formalities, such as security, pay airport taxes & service charges, etc.Go lớn your boarding gate early so that you will be ready to board the aircraft at least 30 minutes before departure.